Fixing QuickBooks Error PS107: Step-by-Step Solutions

Over time, QuickBooks has become an integral part of small and medium businesses. The application is used to manage the financial records in a systematic order. The accounting and bookkeeping operations are carried out smoothly. Moreover, the application needs to be updated regularly for its smooth working. Though updating the application is easy, some bugs might occasionally arise with these updates. One such bug that annoys the users is QuickBooks Error PS107: the internal file becomes unreadable. The error halts the process. If you are tired of eradicating the error from your system, then do read this blog. The blog helps you understand the error and its resolution methods.

Brief Glimpse of QuickBooks Error PS107

Let us first understand the error quickly. It is a payroll error that usually occurs when you are trying to install the latest payroll updates. The error usually shows up when you are trying to access the company file. QuickBooks uses the company file to store your business financial records. The unavailability of these records affects your business adversely. When the error occurs, the users receive the following error message on their screen:

"QuickBooks Error Code PS107: An internal file in QuickBooks has become unreadable."

Troubleshooting the QuickBooks error is an easy task only after knowing the exact causes of the error.

Prominent Factors Triggering QuickBooks PS107 Error

As stated earlier, the error occurs due to the damaged or corrupted company files. However, other factors are also responsible for provoking this error. Below, our experts have listed the prominent reasons behind the occurrence of this error.

There is an internal server issue.
QuickBooks is not updated to the latest released version.
The active payroll subscription ends.
There is an incomplete installation of the QuickBooks application.
Your system is infected by the malware or virus.
The Intuit website is down due to an ongoing back-end maintenance process.
There is a conflict between the QuickBooks and anti-virus settings.

Signs and Symptoms to Identify QuickBooks Error Code PS107

It is important to identify the error before implementing the troubleshooting methods. The proper identification of the error is necessary so that the error can be eliminated properly. Just like other QuickBooks errors, this error, too, throws some early signs and symptoms.

The early identification signs of QuickBooks PS107 Error are:

An error message window with the error code appears on your screen.
The QuickBooks stops working.
You are not able to open the company file in QuickBooks.
The active window crashes.
QuickBooks starts responding slowly to your commands.

Reliable Solutions to Fix QuickBooks Error PS107

You have understood the causes of QuickBooks error PS107. Let us explore the various troubleshooting methods to fix this error. Choose any of the solution that best suits your needs.

Solution 1: Switch to single-user mode and take backup

By simply switching to the single-mode user, you can easily fix the issue. The steps to follow for switching to the single mode user are:

Sign in to QuickBooks by using your admin password and username.
After that, click on the file menu tab and then choose the switch to single mode user option.
Again, click on the file menu option and pick the backup company file option.
Next, select the Create local backup option. It will pop up a backup option screen; here, select the local backup option.
Browse the location where you wish to save your backup and click on the OK button.
A create backup Window appears on your screen. You need to click on the Next Button.
Lastly, save the backup that you have created.

Solution 2: Reverse the update and download the latest one

At times, the corrupted QuickBooks updates will result in this error. By simply reversing the updates and then again downloading the updates, the error can be fixed. The steps mentioned below will notify the procedure for the same.

Login into the QuickBooks by using your admin credentials.
After that, click on the help menu tab and choose the update QuickBooks Desktop option.
Further, select the update now option. Also, ensure that the update check box is ticked.
By selecting the resetting option, the previously installed updates are rolled back.
Now, click on the get updates button. The updates are downloaded to your system. The downloading speed might vary depending upon the speed of your internet.
Further, re-open the QuickBooks. The permission window appears on your screen, asking you to install QuickBooks updates. Tap on the Yes button.
Once the updates are installed on your system, restart your computer.

Solution 3: Re-install the QuickBooks in selective startup mode

Simply start your system in selective mode and then re-install QuickBooks. In the selective startup mode you can easily prioritize specific programs and functions over others. The steps to follow to accomplish the reinstallation in QuickBooks are:

Press the Window + R Keys together to open the run command of your system.
Now, type MSCONFIG in the Window and press the enter key.
The configuration window opens up. Go to the general section and then pick the correct option.

i. Selective Startup Mode

ii. Load System Services

iii. Load Startup Items
Moving ahead in the process, go to the services section and then click on the Hide all Microsoft Services option.
Also, check the boxes stating disable and Windows installer.
Now, untick the box stating "hide all Microsoft Services."
Finally, reboot your system and re-install the QuickBooks using the QuickBooks clean install tool.
Hopefully, the error is fixed; if not, try other methods listed below.

Solution 4: End the conflicting programs

Sometimes, the programs running in the background will conflict with QuickBooks and result in QuickBooks PS107 Error. By ending the conflicting tasks, you can easily fix the error. The steps to follow to end the conflicting tasks are as follows:

Press control + Alt + Delete keys together to open the task manager.
In the Window, click on the processes tab.
Select the conflicting programs and right-click on the programs.
Choose the "end the program now option to close the conflicting programs.
Hopefully, it will fix the issue. If the error still persists, try the below-mentioned solution.

Solution 5: Download the latest tax table

An outdated tax table in QuickBooks will result in this error in QuickBooks. You can easily eliminate the error by downloading the latest tax table with the help of the below-mentioned steps.

Open QuickBooks and sign in by using your admin credentials.
After that, click on the employee's tab and then choose the Get payroll updates option.
Further, put a tick mark on the download entire update checkbox.
Lastly, click on the download latest updates option to get the latest tax table.

Solution 6: Check the Payroll Subscription

An inactive payroll subscription will result in this error. The steps to follow for checking the active payroll subscription are:

Open QuickBooks login into it by using the admin credentials.
After that, click on the Employees tab and then choose the My Payroll Services option.
Further, select the Manage service key option from the available options.
Here, make sure that the service name is correct and your payroll subscription is active.
Also, check the service key number. In case it is wrong, edit it and mention the right service key number.
Make sure that you have unchecked the box next to open payroll setup.
Lastly, click on the Finish button to close the Window.

Final verdict

QuickBooks is a robust application with sophisticated accounting tools and features. However, at the same time, it is an ocean of various technical errors such as update errors, run time errors, installation errors, and other errors. Hopefully, this blog helps you resolve the QuickBooks Error PS107, which is a payroll update error and affects the company file. All the methods explained in this blog are tested and verified. In case you need the expert advice of a professional, you can get in touch with us immediately.