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The Changing Landscape of Telecom Billing & Charging

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An Online Charging System (OCS) is a worthy upgrade to erstwhile charging system for prepaid services like IN. To thrive in the modern-day competitive telecom industry

Why is it worthwhile to go with an MVNO?

1) You can automate recurring billing and send hundreds, if not thousands, of error-free bills to many consumers who have subscribed to your products or services under various terms.

2) You may accommodate various price models and bill clients in various ways. Multiple pricing models are supported, including flat rate, which includes one-time charges as well as recurring costs, use-based, quantity-based, per user, per function, and with adjustable frequency (i.e. weekly, monthly, annually)

3) Revenue control is vital, and you can use up-to-date sales workflow data to develop accurate revenue estimates, track figures, detect flaws, track late bills, and more.

To compete successfully in the Convergent Billing business climate and service a rising number of consumers, telecom operators today require effective billing and revenue management systems. Efficiency implies improved agility, precision, and income assurance in this scenario. It is envisaged that billing and charging procedures would eventually deliver predictable quality and accuracy. This is a crucial aspect of providing value to consumers, enhancing their loyalty while assuring corporate security and predictability. The operations get increasingly complicated as the telecom product range, variations, technologies, and related business processes evolve.

Conclusion

A telecom revenue-generating chain is often a fairly complicated flow, including processes, IT systems, and people. Billing and charging is, without a doubt, at the core of corporate operations. The nervous system of a corporation revolves around it. A serious billing problem may jeopardize a telecom company's business and increase consumer unhappiness to new heights. Customer feedback or internal research might reveal billing quality and accuracy problems. Both categories result in increased workload and expenditures in the long run.

 

Source : Convergent Billing

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