Introduction:
UX stands for (user experience) deals with a user’s overall experience with product or service. User experience design is a concept of many dimensions and it includes a different type of discipline such as system performance, human factors, design, marketing, usability.
Defines user experience as a user’s perception and response that result from the use and /or anticipated use of a system, product or service.
According to the ISO definition, user experience includes all user’s emotions, beliefs, preferences, perceptions, responses, behavior’s and accomplishments that occur before, during, and after use.
The ISO also lists three factors that influence custom cms development services user experience: the system, the user, the context of use.
A design criteria of user experience:
- Valuable
- Useful
- Usable
- Findable
- Desirable
Four elements of the user experience:
- Content
- Functionality
- Branding
- Usability
Design thinking process OF UX task key:
- Empathize – user observation
- Define- analysis
- Idea- brainstorming
- Prototype- paper prototyping
- Test- user test
Five elements of UX design:
- Strategy
- Scope
- Structure
- Skeleton
- Surface
The best practices in website user experience:
- Navigation
- Update contents
- Mobile optimization
- Use images
Difference between customer experience and user experience:
Customer experience 1- End to end customer interactions. 2- Customer service advertising and sale process product delivery. 3- Attraction 4- Awareness 5- Purchase 6- Cultivation 7- Customer journey 8- All possible interactions 9- User experience 10- Pricing process | User experience 1- Concerned with the usability. 2- Usability interaction design information architecture, content strategy, user research. 3- Desirable 4- Findable 5- Valuable 6- Accessible 7- Site functionality usability 8- Website, app, product 9- Interaction design 10- functionality |
User interface: the human computer interface is what allows the user to communicate with the computer and is often called simply the user interface.
Difference between UX/UI:
USER EXPERIENCE: 1- user research 2- content development 3- testing 4- analysis 5- marketing 6- system performance 7- valuable | USER INTERFACE: 1- Customer analysis 2- Design research 3- Graphic development 4- UI prototyping 5- User guides 6- Animation 7- Implementation with developers |
Types of user interface: There are many cms development company types of user interface
- command line (cli)
- graphical user interface (gui)
- menu driven (mdi)
- form based (fbi)
- natural language (nli)
Keywords: user experience, user interface, customer experience, UX elements, model design criteria.
